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Reasonable Modification Request

Metro’s procedure provides that a reasonable modification to Metro’s fixed route and/or ADA complementary paratransit (MOBY) service, will be performed so long as the requested modification does not meet one of the following exceptions: 

  • if granting the request would fundamentally alter Metro’s services, programs, or activities; 
  • if granting the request would create a direct threat to the health or safety of others; 
  • If, without the requested modification, the individual with a disability is able to fully use Metro’s services, programs, or activities for their intended purpose; or 
  • if granting the request would cause an undue financial and administrative burden. 

Please fill out the form below or download the form here. Copies of the form are also available at Metro’s office.

Forms can be submitted by email to civilrights@ometro.com or postal mail to the address below:

Metro
Attn: Civil Rights and Inclusion
2222 Cuming Street
Omaha, NE 68102

Date of Submission
Select the Metro service for which you are requesting a modification:(Required)
Name(Required)
Address