Metro invites public to comment on microtransit pilot program

January 9, 2025

Metro Transit is seeking public comments on the introduction of a new pilot program – Microtransit.

Microtransit is like a mix between a bus and rideshare. It can help riders reach locations where regular buses may not run or can connect riders to transit lines that are a little far for them to get to in other ways. Trips can be requested through a mobile app or phone call, and a van will pick up near your location and drop you off closer to where you want to go.

Metro is testing three proposed zones: North Omaha, South Omaha, and West Omaha. All of these zones connect with transit centers that can get you around Omaha. Riders will be able to request a ride from within the zone and go anywhere inside that zone. If they want to get to another zone, they can connect to a bus line to finish the trip. A map of the zones is below all the meeting information.

Meetings:

Monday, January 13 
Charles B. Washington Branch 
2868 Ames Ave, Omaha, NE 
5 p.m. – 7 p.m.
Nearby Bus Routes: 3, 5, 8, 14, 18, 24, 26, 30

Thursday, January 16 
South Omaha Library 
2808 Q St, Omaha, NE 
1 p.m. – 3 p.m.
Nearby Bus Routes: 3, 13, 24

Saturday, January 18 
Westroads Mall – The Lounge
10000 California St, Omaha, NE 
10 a.m. – 1 p.m.
Nearby Bus Routes: 4, 5, 14, ORBT

Tuesday, January 21 
Virtual – On Zoom
Link: https://us06web.zoom.us/j/84839999453 
Phone Call-In: 312 626 6799 US 
12 p.m. – 1 p.m.
ASL interpretation will be provided for this meeting.

The same information will be presented at each of the four meetings. The meetings will follow an informal structure. Information about the microtransit pilot will be presented visually through paper handouts and large print display boards and verbally in English or Spanish through dialogue, comments, and questions. Attendees are free to participate according to their comfort level, and comments can be submitted verbally or in print at the time of the meeting. Children are welcome to attend but must remain under the supervision of a guardian. Children’s activities will be available in the same room as the public meeting during in-person meetings. 

If you need a reasonable accommodation or language interpretation other than Spanish to fully participate in one of the public meetings, please contact Metro’s Civil Rights and Inclusion Director, Dr. Alicia Johnson (she/her), at civilrights@ometro.com or 402-341-7560 ext. 2550 (TDD 402-341-0807) as soon as possible. Please note for which meeting date the accommodation is requested. 

Members of the public will be able to submit comments through an electronic form linked on this page starting Monday, January 13th through the end of day Monday, February 3, 2025. Public comments will also be accepted by physical or electronic mail. Key documents and other presentation materials will be posted on this page and available in print at Metro’s headquarters (2222 Cuming Street) for the duration of the comment period. 

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