The American Disabilities Act (ADA) mandates federally funded public mass transit systems operate Complementary Paratransit service for persons who cannot independently use fixed route service because of a disability. The ADA Complementary Paratransit service acts as a "complement" to the bus service.
In Omaha, Metro's service is called MOBY and operates the same hours and days as the fixed route service within a 3/4 mile corridor and 3/4 mile terminus of a fixed route. Personal Care Attendants ("PCA") ride for free and Companions are charged the regular MOBY fare.
The metropolitan cities contiguous to Omaha are responsible for the operation of their ADA complementary paratransit services. These cities include: 1)in NE - Ralston, Bellevue, LaVista, Papillion and 2) in IA - Council Bluffs. MOBY is an advance reservation origin-to-destination, curb-to-curb shared ride complimentary paratransit system. When capacity constraints require, Metro schedules cabs to complete MOBY trips.
MOBY is an advance reservation curb-to-curb transportation service for residents of the metropolitan area and American with Disabilities Act (ADA) eligible persons visiting within Omaha's city limits, who, as a result of their disabilities are unable to use conventional ADA fixed-route Omaha Metro bus service.
All prospective MOBY clients must complete an ADA Eligibility application. MOBY applications are available here in English, or here in Spanish,. They can also be obtained by calling 402-341-0800, ext 2105.
Hours of Operation
Monday – Friday: 4:07 AM – 11:51 PM
Saturday: 5:48 AM – 10:18 PM
Sunday: 5:53 AM – 6:50 PM
No Service: January 1st; Memorial Day; July 4th; Labor Day; Thanksgiving Day and December 25th;
MOBY ... $2.50
PCA ... Free
Companion ... $2.50
Half-Fare Fixed-Route Bus Service - $0.60 with Metro Photo ID or MOBY ADA Card.
ADA Accessible Services
Wheelchair accessible service is available all day seven days a week. Every bus has either a lift or a ramp. Each bus has seating for two wheelchairs. In addition, many of the buses can kneel, which the front door side of the bus lowers for easier access. Kneeling buses are designed with a decal on the right front, rear of the front door or both. Wheelchair and kneeling features are available for general public use, e.g., elderly, wheelchair users, person with other mobility impairments, passengers traveling with such things as baby strollers, pull grocery carts, etc. If you want to use the lift/ramp or have the bus kneel, please ask the bus driver when the front door opens. The driver will be happy to activate this feature for you. Priority seating for elderly or handicapped persons is located in the front of the bus and is designated by a decal posted in the windows directly adjacent to the seats. If these seats are occupied, most passengers are willing to move when asked.
Half Fare Eligibility: Senior Citizen/Handicapped/Medicare Card Holder can apply for a Metro Photo ID Card and ride Metro for half fare all day seven days a week!
- Half Fare Applications: available here.
If a disability prevents a person traveling on a bus, Metro operates MOBY, an ADA certified complementary paratransit origin-to-destination curb-to-curb service.
Senior Citizen/ Handicapped/ Medicare Card Holder Information Apply for a Metro Photo ID Card and save money on your transportation costs. Eligible elderly and handicapped persons and people with a valid Medicare Card can ride Metro for half fare all day seven days a week.